Thursday, May 17, 2012

EIM a little verklempt


By Bo Warburton
Breaking news: OpenText is jumping on the latest buzzword bandwagon.  They are now an Enterprise INFORMATION Management company, not an enterprise content management company. It's not about documents, knowledge, records, digital assets, business processes, or images, people, but all information. To prove it once and for all, the annual user conference is no longer Content, but rather  Enterprise World. So that is that. (Then again, something tells me they will still have plenty of speakers calling the wonderful old product "Livelink" by accident. I will let you know.)
Farewell, good and honest TLA
So what's our professional opinion? We here at Business of ECM are all choked up. It's hard to see an old friend go, but we love a good buzzword and nothing says "We are a modern company" than using the latest terminology. Plus, EIM probably rhymes with I'm.

Wednesday, May 9, 2012

3 Reasons ECM will never go cloud

By Bo Warburton
I attended the Real Story Group Webinar today called "How Cloud, Mobile, and Social Will Change the World of Information Management" by Tony Byrne. It was a pretty good show, with punctuation-swearwords on one of the slides. Here is my summary.
Honey Badger snarling
Your boss after losing a document
  1. Your boss will delete something by accident. And he knows it. When that happens, is he going to choke Sergey, Mark, or Jeff? Yeah right. Honey Badger don't care. No. You boss is going to choke you, because you were smart enough to respect his need for dominance.
  2. Grandma in Records Management says you can't. The cloud has no security. The cloud doesn't meet my requirements. I don't trust the cloud. Plus, "Yada Yada" (thank you, Seinfeld show). If you respect your elders, you will not argue with their fear.
  3. SharePoint isn't an app. Actually there are SharePoint iOS apps, but they don't work with customizations. Everybody customizes SharePoint. Everybody customizes every ECM system in order to achieve buy-in. The cloud cannot be customized. Therefore, you cannot put your documents in the cloud because of politics.
And everybody knows that the need for dominance, fear, and politics always win.

Note: none of the above represents my opinion. Frankly I believe that ECM most certainly will go cloud because efficiency, usefulness, and fun win over need for dominance, fear, and politics.