Wednesday, May 9, 2012

3 Reasons ECM will never go cloud

By Bo Warburton
I attended the Real Story Group Webinar today called "How Cloud, Mobile, and Social Will Change the World of Information Management" by Tony Byrne. It was a pretty good show, with punctuation-swearwords on one of the slides. Here is my summary.
Honey Badger snarling
Your boss after losing a document
  1. Your boss will delete something by accident. And he knows it. When that happens, is he going to choke Sergey, Mark, or Jeff? Yeah right. Honey Badger don't care. No. You boss is going to choke you, because you were smart enough to respect his need for dominance.
  2. Grandma in Records Management says you can't. The cloud has no security. The cloud doesn't meet my requirements. I don't trust the cloud. Plus, "Yada Yada" (thank you, Seinfeld show). If you respect your elders, you will not argue with their fear.
  3. SharePoint isn't an app. Actually there are SharePoint iOS apps, but they don't work with customizations. Everybody customizes SharePoint. Everybody customizes every ECM system in order to achieve buy-in. The cloud cannot be customized. Therefore, you cannot put your documents in the cloud because of politics.
And everybody knows that the need for dominance, fear, and politics always win.

Note: none of the above represents my opinion. Frankly I believe that ECM most certainly will go cloud because efficiency, usefulness, and fun win over need for dominance, fear, and politics.

3 comments:

  1. Really? I'm a bit surprised at Real Story Group, and I know they define ECM in it's full scope. ECM is presently, as I type, going to the cloud. At a past 'Content World' Open Text's - then CEO Tom Jenkins - claimed they've BEEN in the cloud. Yes changes have to occur to give everyone a warm fuzzy - particularly in the area of information security. But there are a lot of vendors creating solutions that secure content at the file level, regardless of where it is (say goodbye to data 'wiki' leaks). And as for storage concerns, who can better afford massive redundancy and failover then big vendors like Microsoft, Google, etc.?

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  2. Kenneth you know I completely agree with you. Documents are already moving to the cloud and no fierce mammal can stop them. Nor even entrenched enterprise software vendors, if you ask me. In the end, giving into the need for dominance, fear, and politics puts us on the wrong side of long-term trends.

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    1. I was able to attend part of "The Best of The AIIM Conference 2012", it may still be available ~ http://view6.workcast.net/?cpak=5252782022013499&pak=3866673316031458 In it they were totally talking about engagement, mobile and the cloud. SharePoint took several hits for not having an Engagement Strategy. Hopefully RSG was listening in... ;)

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